Accessibility

Our website has been designed with the following accessibility guidelines in mind:

• Our pages are designed so that they can be viewed at a screen resolution of 1024 x 768 pixels.
• Page structure is conveyed using header elements.
• A stylesheet is used on our website and relative font sizes on all text with the exception of graphical text.
• Text can be increased or decreased in size by using the "view" option in your browser.
• Images that convey important information have alternative text. Where an image is used for a decorative purpose the alternative text will be left blank.
• No information is exclusively conveyed using colour.
• A site map is available to provide information about the layout of the website.
• We also provide an accessible version of our online servicing demo

downloading pdfs documents

To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources. Adobe also has a free online conversion tool for pdfs.

browser compatibility

The standard support browser versions are:

• Internet Explorer v7.0
• Firefox v2.0
• Netscape 6.2+

On Windows platforms only (NT4, 95, 98, ME, 2000, XP) not Macintosh computers.

further information

• To learn more about web accessibility visit the RNIB Web Access Centre
• To obtain a copy of the screen reader JAWS

Get in touch

If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to get in touch.